Total Result Found:
Name: Avtex Solutions International Inc.
Partner Type: Resell Partner, AppFoundry Partner
Partner Offerting Type: Genesys Multicloud CX Prem, PureConnect Prem, PureConnect Cloud Reseller, Genesys Cloud CX Reseller
Region: North America
Country: Canada,United States
HQ Address: Suite 600, 110-12th Ave. SW Calgary, AB, Canada T2R 0G7
Aria Solutions’ passion is to help organizations better engage with their customers through innovative, cloud, on-premises and hybrid-based solutions. This singular focus, means we can help with all aspects of the contact center, including:
• Personalizing the customer experience across multiple channels
• Better enabling your agents at the desktop, including screen pop, task guidance, and Next Best Action
• Voice and chatbots for self-service automation, agent assistance, and customer surveys
• Workforce Management and Optimization
• Process optimization or re-engineering
• Integration into other business and CRM systems such as Salesforce and Zendesk
Since 1997, we have been a Genesys partner building products and delivering solutions across the entire Genesys suite.
Our thorough methodology and expertise are key in helping clients deliver positive business results.