Total Result Found:
Name: Frontline Solutions
Partner Type: Resell Partner
Partner Offerting Type: PureConnect Prem, PureConnect Cloud Reseller, Genesys Cloud CX Reseller
HQ Address: Frontline, Lange Dreef 15, 4131 NJ Vianen, Netherlands
Specialization: PureConnect - Inbound, PureConnect - Dialer,
We bring a sustainable change in the customer contact industry.Our people make the difference.
We create customer experience!As a leading company in the contact center industry, we are experts in innovative customer contact solutions. We help to create added value and improve the customer experience. In 1990 we started as a system integrator with a focus on the implementation, design and service provision in company telephony and customer contact environments.Over the years we have developed ourselves into strategic and operational solutions in customer contact. Our strategy is that we create agility when it comes to setting up, optimizing and keeping flexible both Customer Contact Centers and every person who has to deal with customer contact within an organization. We are particularly seeing developments in the area of internal cooperation and omnichannel related solutions. An important aspect of this is setting up an omnichannel platform and our role as an integration partner. We realize the connectivity with other applications and systems that are often present within organizations. Service and expertiseWe distinguish ourselves through innovative and sustainable customer contact solutions, service and expertise. Our solutions are used at help and service desks and customer entrances of (international) organizations and government agencies. The focus is on good accessibility and the correct handling of every customer contact. Our ambition is that every client wants to act as a sponsor for other (potential) clients. We are a passionate team, with the right knowledge and experience and together with you we create an experience for your customers!